Returns & Exchanges
At Gallery, we want you to love your home decor and furniture; if a piece isn't the perfect fit, you can return it within 30 days of delivery. We ensure a seamless process to help you find the right aesthetic for your living space.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully repackage the items in their original Gallery boxes with all protective padding to ensure they arrive safely.
- 3.Schedule a Pickup
For small decor, print your prepaid label; for large furniture pieces, our concierge team will contact you to coordinate a professional white-glove pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.